Arrival Information

We want to thank you for the opportunity to host you & friends or family. To ensure a smooth arrival and a great experience, please carefully read the following information contained in this packet.

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Receive Arrival Info

A week prior to your stay, you will receive an arrival email with your code for entry. Make sure to respond that you have received the information!

Download our app

We had an app curated solely for our guests through a partnership with DACK. This will be used for your golfing / fitness pass and contains helpful tips + recommendations for a great visit!

arrive!

Arrive anytime after 4pm. There is no need to check-in as there is no office located on-site. Arrive at your leisure using your self-entry door code.

Have fun!

Sticking around? Enjoy our amenities such as the saltwater pool, spa, shuffleboard + basketball court, or walk to the beach. You may also view our Plan Your Stay page on our website to view our favorite spots to visit.

Questions?

If you have any questions or concerns, please contact the property manager. If you are experiencing a maintenance emergency (leak, HVAC, etc) please call our 24/7 emergency third party at 616-218-0383.

Departure

We are sad to see you go! Make sure to review the Departure Checklist and do a final walkthrough to make sure nothing was left behind. Contact us to plan your future visit! 🙂

how to lock + unlock your unit

To unlock the door, push the small button at the top of the keypad ("Schlage"). The keypad will light up.  Enter your 4-digit code provided above and turn the lock away from the door to disengage the deadbolt. To lock, push the small button at the top and turn the lock towards the door.

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guidelines

There are a few rules we ask you to follow for the enjoyment of all at The Beach House, most of which may be found in your Terms and Conditions. We recommend sharing this information with all guests in your party as ultimately the reservation holder is held responsible. Please do not hesitate to reach out with any questions.

01

Smoking, firework, candle & pet-free

For the safety and enjoyment of all guests, we ask that you please leave your smoking devices and pets at home! We love furry friends, however we ask that they are left at home as well.

02

Leave Your charcoal at Home!

All of our grills are run using gas regulators. We ask that you save your cash and do not purchase any charcoal or use them in the grills. Failure to adhere may result in a $50 fine to cover the costs of restoring the grills to their previous condition.

03

Right to Quiet Enjoyment

We pride ourselves on maintaining a quiet and respectful environment for guests looking for a relaxing getaway. Given the quaint size of the property, we ask that you clean up after yourselves and share the space with other guests. Quiet hours are from 10:00pm to 8:00am.

04

Keep the glass away from the pool

We have provided plastic drink ware in your units for use by the pool. Glass is not allowed near the pool for safety purposes. If glass were to break, we would be required to drain the pool completely. All expenses are the responsibility of the reservation holder.

05

Store your extra items out of sight

In an effort to maintain the integrity and beauty of our resort, please refrain from leaving anything in the pool area or hanging on the balconies. You are more than welcome to bring any toys for the kids. We ask that these be stored in your private garages or your private back patio so as not to congest the walkway or pool deck. Sidewalk chalk is welcome but must be used on the public sidewalks along Lake Street.

06

have fun! 

We want this to be a week to remember! Enjoy every moment, sip an extra glass of wine, spend the evening on the patio watching the sun set. We hope the Beach House feels like your home away from home. 

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download our guest app

Used to Access the Macatawa Golf Club Course and Amenities

The Beach House at Lake Street has created a mobile guest app with DACK, Inc. to make your stay as easy as possible. Once downloaded, please enter your reservation number or mobile phone number associated with your reservation to register. And after you’ve registered, you’ll have the opportunity to invite the rest of the party to the app! No more forwarding emails or answering everyone’s questions - everyone will have access to the same information, codes, and can participate in planning a fun-filled vacation.

"Local Pass" to Macatawa Golf Club

Request Early Check-In

Directions to the Resort

Property Information

Access Instructions and Videos

Contact Info for Manager

Request and Pay for Rental Items

Local Recommendations

Local pass

After downloading the app, navigate to Local Pass to access a QR code.

Present this QR code to the Macatawa Golf Club pro shop and they will verify you as a current guest with us.

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download the dack app here

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included exclusive membership

Rentals may include membership privileges to the renowned Macatawa Golf Club which boasts a top flight, gorgeous 18-hole golf course, swimming pools, tennis courts, a fitness facility, and restaurants – all for free! Your membership may be used from your first full day of vacation (day after check-in) through your last day of vacation (check-out day).

1. Book Your Tee Time up to 3 days in advance.

Contact the pro shop directly at 616.212.2600 to make tee times and/or inquire about availability. Tee times may be made up to 3 days in advance, based on availability.

2. Present your Local Pass to the pro shop.

Present your Local Pass on the DACK app or a copy of your confirmation with reservation dates to the pro shop. This MUST be present along with photo ID. This is also how to obtain the keycard to the fitness facility. If you do not have the app, please bring an alternative form of confirmation of your reservation with the dates included.

3. Additional Fees that may be required

The per person cart fee is $11/9 holes and $22/18 holes. Driving range balls are included. Pool use fees apply for each guest beyond the 4 guests ($8/child and $12/adult). The pool is open from 11am-8pm beginning the Friday of Memorial Day weekend (weather permitting). Please note that No outside drinks or food allowed.

4. Adhere to the Dress Code

Please view the info at https://www.macatawagc.com/guest-information/ for more information on dress code and club policies.

Other Amenities Included:

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Fitness Center

Present your DACK App "Local Pass" to the MGC Pro Shop to receive the keycard for their state of the art fitness facility.

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Pool & Spa

Enjoy their pool and 28-person spa. Up to 4 guests may have free entry. Open from 11am to 8pm. For additional guests there is a fee required.

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Tennis and Pickleball Courts

Tennis courts and pickle ball courts available first-come first-serve. Equipment is not provided, so don't forget to pack your own!

Macatawa Golf Club 

4600 Macatawa Legends Blvd 

Holland, MI 49424

616-212-2600

your POINT OF CONTACT

ANY QUESTIONS? CONTACT ERIN.

216-288-3487

Maintenance Emergency? 

If you are experiencing a maintenance emergency, please contact our 24/7 third party maintenance team at 616-218-0383.