Guest Terms and Conditions
Resort Suite Guest Terms and Conditions
OCCUPANCY
CHECK-IN is between 4:00 pm and 5:00pm (late check-in procedures available, key pad code will be provided).
CHECK-OUT is at 10:00 am (strictly enforced).
Maximum occupancy per unit:
4-bedroom: 16 persons
3-bedroom: 10 persons
2-bedroom & 2 bedroom w/loft: 8 persons
1-bedroom: 5 persons
Additional day guests at the resort are limited to no more than 2 persons at a time unless prior arrangements have been made with resort property management.
Maximum occupancy restrictions are strictly enforced per township ordinance, as well as to provide the optimal experience for all Beach House guests.
RIGHT TO ENTER
The Beach House has the right to enter any property, at any time, for any reason to inspect or investigate disturbances, confirm occupancy.
PARKING
Parking is limited to ONE (1) PARKING SPACE in the resort suite parking lot as well as the corresponding one-stall garage in the the 2 and 3 bedroom units, with the exception of the 4-bedroom Nantucket, which will receive Four (4 ) parking spaces (no garage). The one-bedroom unit does not have a garage. Parking permits are required Memorial Day weekend through Labor Day weekend and are provided at check-in. They need to be visible on your vehicle dashboard at all times. Failure to display may result in towing of vehicle at guest’s expense. Parking is not permitted on Lake Street, but is allowed over-night along Ottawa Beach Road facing NORTHEAST only.
MAINTENANCE ISSUES
The property is regularly inspected to ensure all maintenance issues are addressed prior to check-in. However, in the event that any mechanical, appliance, or any other type of maintenance is required, it will be considered an “act of God” which will not qualify for any refunds of rental charges or fees. Please contact The Beach House with any issues or concerns that need to be addressed. We ask that for non-urgent concerns, calls are made between 8:00 a.m and 6:00 p.m. or you can email maintenance@lakemichiganbeachhouse.com at any time.
SMOKING/PETS
The resort suites and resort grounds are NON-SMOKING and strictly enforced. No smoking is allowed anywhere in the resort suite or outside on resort property including patios, shuffleboard/basketball courts, parking lots, etc. Please refrain from smoking anywhere on resort property.
NO PETS of any kind shall be allowed in the resort suite or on the resort grounds. Failure to abide by this restriction will result in immediate eviction without prior notice and forfeiture of all prepaid fees and deposits.
If there is any evidence of smoking or pets in the resort suite, your credit card will be charged an automatic $300 fee.
DAMAGE DEPOSIT “Other Deposits”per invoice
A credit card number and/or damage deposit will be required prior to or upon check-in. In order to avoid additional fees please adhere to the Terms and Conditions, and also complete the departure checklist provided in your check-in packet.
AMENITIES
The resort includes use of the following on-site amenities:
Basketball and Shuffleboard court
Heated Swimming Pool and Hot Tub (open seasonally) – No lifeguard on duty
QUIET ENJOYMENT
All guests are entitled to quiet enjoyment of the resort suite for the duration of their stay. Quiet hours are between 10:00pm and 8:00am. Failure to adhere to the quiet hours will result in an automatic, non-negotiable forfeiture of the security deposit, and possible eviction.
CANCELLATION POLICY
If you cancel for any reason, all funds received at the time of cancellation are nonrefundable unless we are able to re-book the dates at the same rental rate in which case monies paid will be refunded minus a 25% service charge.Transfers are commonly treated the same as cancellations. Exceptions can be made and are subject to a $50 transfer fee.
No refunds will be given for inclement weather or for any other circumstances beyond the control of The Beach House. All funds received at the time of unexpected late arrival or early departure are nonrefundable.
In the event of a sale or transfer, The Beach House reserves the right to change the reservation to another unit of equal size or larger.
***Please be sure that all guests in your party have read and understand the terms and conditions prior to check-in at The Beach House.***
DATES OF STAY:
Per your reservation invoice. Please review the arrival/departure dates on your invoice carefully for accuracy. The Beach House will not be held responsible for incorrect dates.